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Frequently Asked Questions
How do I enroll in a course?
To enroll in a course, simply navigate to the course page, click on the “Enroll Now” or “Add to Cart” button, and follow the checkout process. Once completed, you will have immediate access to the course materials.
How long do I have access to the course?
Most of our courses offer lifetime access, meaning you can learn at your own pace and revisit the material anytime. Some specialized or subscription-based courses may have specific time limits, which will be clearly stated on the course description page.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and various local payment methods depending on your region. All transactions are securely processed and encrypted.
Do you offer certificates?
Yes, upon successfully completing a course and all its requirements, you will receive a verified certificate of completion. You can download it, print it, or share it directly to your LinkedIn profile.
Can I get a refund if I'm not satisfied?
Yes, we offer a 30-day money-back guarantee for most of our courses. If you are not satisfied with the content, you can request a full refund within 30 days of purchase, provided you have not completed a significant portion of the course.
How can I contact support?
You can contact our support team by filling out the contact form on this page, sending an email to hello@edusity.com, or calling our support line during business hours. We aim to respond to all inquiries within 24 hours.